Clientcopia : Coping with stupid clients : Quotes, Comments &Remarks

amusing, however I'd like to know why they call tech support staff "agents". "A tier 2 agent had been working on this call for about 20 minutes and could not isolate the issue. The call had been moved up to them after 10 minutes on the front lines." Front lines? oh... more

Reviewed by adamp237 Apr 12 2009, 07:11pm ( 39 reviews ) • clientcopia.com

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Rated by bustajox on Oct 19, 5:53pm

My only concern here is that they verify your information.
Rated by jklai on Jul 29, 4:30pm

I wouldn't go so far as to call it a "stupid" client, because he was clearly on the verge of mastering a type of social hacking for this case...but it was an interesting nevertheless.
Rated by DefaultSetting on Jun 17, 2:53pm

A fun little piece that could quite easily be subtitled 'Let's all laugh at the mentally-ill'. In times gone by, we had to troop down to the local asylum to get our jollies from other people's delusions. Now it's brought straight to our computer screen. That's progress! Next it'll be 'Let's laugh AND point'...
Rated by Inquiz on May 20, 9:39pm

That's great. I love finding things like this that make my night. :)
Rated by kenninger on Apr 19 2009, 10:16pm

I like it!
Rated by mathieugothax on Apr 19 2009, 8:59am

Rofl, no wonder he couldn't find the problem hahaha
Rated by djDeathx on Apr 16 2009, 6:53am

that was awesome! great idea lol
Rated by cryslm on Apr 15 2009, 11:13pm

funny, if true
Rated by remedyvisual on Apr 15 2009, 11:52am

lies. does this idiot really mean to say he is in advanced support and he spent a bunch of time working with someone who didn't even have an account?

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