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  • Clientcopia : Coping with stupid clients : Quotes, Comments &Remarks

    amusing, however I'd like to know why they call tech support staff "agents". "A tier 2 agent had been working on this call for about 20 minutes and could not isolate the issue. The call had been moved up to them after 10 minutes on the front lines." Front lines? oh... more

    Reviewed by adamp237 Apr 12 2009, 07:11pm ( 39 reviews ) clientcopia.com

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