How a Bad Salad Leads to Happy Customers and What Your Business Can Learn From It

From the page: "And from there she launches into a story about how she went to a local burger chain for lunch, and they totally screwed up her salad order, had to remake it, and it took an extra 10 minutes before she got her food. "

Reviewed by robinbal Jul 02, 09:32pm ( 9 reviews ) • smallbizbee.com

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Rated by VengeanceNow on Jul 05, 12:03pm

"How a Bad Salad Leads to Happy Customers and What Your Business Can Learn From It"
Rated by AStumbleMeister on Jul 04, 7:24am

If you own a business or are a decision maker in a business this is a must read.
Rated by edragonu on Jul 03, 9:25pm

From the page: "I think this story is a good illustration of the power righting a wrong. Had my wife�s salad been perfectly made I don�t know that she�d be extolling the virtues of this place as much as when they needed to do some service recovery."
Rated by SuperFreak69 on Jul 03, 4:52pm

From the page: "How a Bad Salad Leads to Happy Customers and What Your Business Can Learn From It"
Rated by mywifequitherjob on Jul 03, 3:03pm

Great customer service is the most important thing
Rated by mac888 on Jul 03, 2:39pm

I'd like a tenner, too
Rated by jbwag on Jul 03, 1:27pm

Great customer service is the most important thing
Rated by 84productions on Jul 02, 9:35pm

How a Bad Salad Leads to Happy Customers and What Your Business Can...
Rated by robinbal on Jul 02, 9:32pm

From the page: "And from there she launches into a story about how she went to a local burger chain for lunch, and they totally screwed up her salad order, had to remake it, and it took an extra 10 minutes before she got her food. "

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