Website review: 11 Tips for Better Tech Support :...
bhorton discovered this in Computers
•24 reviews since Apr 21, 2008
computers, productivity, support
•blog.crankingwidgets.com/2008/04/21/get-fanta...
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Reviews of this website
bhorton discovered 3 months ago- Excellent blog about being more productive. He like Getting Things Done (GTD) by David Allen.
- drkmtr rated 7 weeks ago
- Spare a thought for your tech support...before you call them!
- toterkorpermann rated 7 weeks ago
- How about learning how to do it yourself?
- thisismemaria rated 2 months ago
- Great article
- Jecrell rated 2 months ago
- Would you call "car support" to walk you through a problem you're having with your engine? Tech support itself is fundamentally flawed.
- gbratboy1 rated 3 months ago
- I've always been good at dealing with customer support. Know that your goal is to get results as quickly and effectively as possible. I usually give a summary of what the problem is and how I think that the problem *may* have been caused. Just be nice to the people on the phone and try to be as descriptive and informative as possible, while letting them do their thing as well. It's also possible that if you're not under warranty that they might give you some free stuff. You never know!
- alisdee rated 3 months ago
- Of course, the flip side of this coin is getting tech support that's just fucking inept. Actually, I generally loathe calling tech support because I do know (mostly) what I'm doing. Tech support lies too...
- Wolfsbane1 rated 3 months ago
- Tips to make your helpdesk call more effective.
- wordtoyourmother rated 3 months ago
- Some good points...
