salesteam

I had a very positive experience buying my GPS receiver (Holux GPSlim 236) from BuyGPSnow.com. The device arrived quickly, worked well, and, to my surprise, included a free vent mount that *actually worked* (I had once bought one from someone else that broke while trying to install it...)

The thing that truly distinguishes BuyGPSnow is their excellent customer support. A few months after my purchase my receiver started acting up, where it would intermittently stop working for significant amounts of time, making it useless for reliable navigation. I tried contacting the manufacturer for help, but received no support from them.

Then I remembered the BuyGPSnow free support and product replacement warranty I had read before buying my unit, and got in touch with their support department to ask for help fixing the problem. They deemed the product defective, and helped me obtain an RMA to replace the product. The RMA process went smoothly, and I received a replacement for my receiver that continues to work smoothly to this day. It took about 4 weeks from first contacting support to receive my replacement unit.

I highly recommend buying from BuyGPSnow, as having a reseller who is willing to stand behind the products they sell has made all the difference for me.