Kanban Family Job Chart | shmula
Rated • 1 review • family • shmula.com
Kanban, Agile, Scrum, Lean, Family Chore and Job Chart, Raising a Family, Fatherhood, Design, Toyota, Six Sigma
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psabilla
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Goodbye Customer: Loyalty, Costs, Complexity, and...
Rated • 1 review • business, customer service, lean thinking, six sigma, customer economics • shmula.com
Goodbye Customer.
That is sometimes what we say, without knowing the full costs and burden that proposition means on the business. Ironically, businesses are often unaware that their actions are pushing the customer away while at the same time trying to recover and retain them through expensive customer retention programs. Metaphorically, this is like pushing the customer away and pulling the customer back -- at the same time. It is no wonder that customers have had enough.
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"Reply All" and the Bystander Problem | shmula
Rated • 1 review • business, social networking, sociology, social psychology, taguchi experiments • shmula.com
The Bystander Problem and "Reply All" email communications
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Visual Management and Self-Reliance | shmula
Rated • 0 reviews • management, visual management, children, lean manufacturing, teaching • shmula.com
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Management Improvement Carnival #27 (Best of 2007) | Lean...
Rated • 2 reviews • business, toyota, leadership, six sigma, lean manufacturing • lssacademy.com
excellent summary of lean manufacturing, six sigma, operations, and leadership post from 2007. nice work, brother.
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Timeline - Google, Yahoo!, Microsoft, & Amazon | shmula
Rated • 1 review • science, google, microsoft, amazon com, yahoo • shmula.com
great site showing acquisitions by google, yahoo, microsoft, and amazon
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A down to earth article explaining the Central Limit...
Rated • 1 review • business, toyota, statistics, six sigma, lean manufacturing • lssacademy.com
Great article explaining the Central Limit Theorem in an easy-to-understand way.
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shmula.com: business, technology, and stuff in between
Rated • 0 reviews • entrepreneurship, lean, six sigma, toyota, lean manufacturing • shmula.com
