melmorc

ORM and social CRM have become social media buzzwords. Theyâ€ve started doing the rounds in boardrooms. Given their profilferation, I decided to look at a few free and paid online reputation management tools that are being used by major global brands.

Great daily quotes

Great recipe to make your very own Chai Tea mixture.

"On Saturday past, I asked a few members of the local food and wine community to submit images of their fridges (which I have emailed to the W.F.P). I know itâ€s a personal and incredibly private thing to ask. I took my snap, without doing the weekâ€s fruit and vegetable shopping and I was afraid for one moment, that Iâ€d be judged. And also deeply ashamed by the â€luxuries†that find permanent abode in our fridge."

"It has always been the case that customers can end up knowing more about a business than its owners." - how true!