Research
A Guide to Multi-Channel Customer Support
zendesk.com
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Justin:
Gone are the days when a customer could only communicate to your business through one-to-one channels like mail, the phone or in person. The conversations around your business and your customers are happening in greater numbers across an increasing number of communication channels every year. Download this white paper to learn more about the benefits and best practices for offering multi-channel support, as well as leveraging a mobile platform within your support team.
Posted on Mar 24, 2011