Sony Music utilizes Zendesk hosted help desk software -...
Rated • 1 review • ecommerce, sony, helpdesk, saas, zendesk • zendesk.com
How Sony does customer Support with Zendesk
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Zendesk Lovers | Facebook
Rated • 1 review • social networking, social media, helpdesk, facebook, zendesk • facebook.com
Follow Zendesk on Facebook -
Managing Explosive Growth at Zendesk Ops - Zengage, the...
Rated • 1 review • ecommerce, customer service, helpdesk, saas, customer support, zendesk • zendesk.com
So let me give you some insight into the numbers behind the operation of Zendesk. All of these figures relate to a typical weekday inside the operational machine that is Zendesk -
Griffin Technology centralizes help desk tickets with...
Rated • 1 review • ecommerce, support, customer service, helpdesk, griffin technology • zendesk.com
How Griffin technology uses Zendesk to delight their customers -
Lonely Planet uses Zendesk Ticket Management System -...
Rated • 1 review • internet, ecommerce, customer service, helpdesk, lonely planet • zendesk.com
How Lonely Planet uses Zendesk for their Customer Support -
Rackspace employs Zendesk Trouble Ticket Software -...
Rated • 1 review • software, it, marketing, internet, ecommerce • zendesk.com
How Rackspace uses Zendesk for their customer support -
Online Support Software Helps GroupOn Manage Customer...
Rated • 1 review • software, it, internet, ecommerce, groupon • zendesk.com
How Groupon uses Zendesk to manage their customer support -
Zappos Insights Embraces Zendesk Help Desk Software -...
Rated • 1 review • it, tools, customer service, helpdesk, zappos • zendesk.com
How Zappos uses Zendesk to manage their customer support -
Guide to Saas Help Desk Solutions: 6 Requirements -...
Rated • 1 review • business, software, it, helpdesk, saas • zendesk.com
Software-as-a-Service (SaaS) has come of age. In every industry, enterprises large and small are making the switch from on-premise enterprise software applications to hosted services. Among the applications being transitioned to SaaS, high on the list of priorities are those designed to help manage customer support. However, not all SaaS products are equally mature and feature rich. Organizations considering web-based help desk solutions should carefully evaluate vendor offerings against key criteria. Download to read more.