review this page and work with Comcast to maintain a satisfactory level of service. Be a scientist and calmly and rationally troubleshoot your issues.
Wrong Caller ID Name = Lost Revenue
When your customers answer your call, they see your caller ID for the duration of the call. This is a powerful, highly targeted and free ad ! Yet, old company names, poor abbreviations, misspellings, or just plain wrong Caller ID diminishes the value of this free ad. Consider the cost of a single radio spot or newspaper ad. The small, one-time cost to correct your business Caller ID Name is a bargain.
the Comcast network and outside plant requires vendor inspection and monitoring to maintain a satisfactory level of service. Follow this checklist to optimize your Comcast service.
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