Taking a team from ordinary to extraordinary means understanding and embracing the difference between management and leadership. According to writer and consultant Peter Drucker, "Management is doing things right; leadership is doing the right things...
The brain is like an instrument we can tune for the job at hand - something like tuning a guitar to the right key for a song. Reading the fine print in a contract, cognitive scientists tell us, takes
You’ve got your urgent to-do list in mind, and someone comes up to you and wants to chat. It can be an irritating interruption – or a chance to switch gears for a moment, really connect,
The social brain is in its natural habitat when we're talking with someone face-to-face in real time. It’s picking up information that it wants in the moment. It's reading prosody in voice,
She squinted when I suggested her draft of the contract wasn’t what we initially discussed. My jaw tightened when he asked for an extension on his report, yet I said “No problem.”
Degrees in themselves do not guarantee any growth in emotionally intelligent leadership ability. Emotional Intelligence competencies develop in the midst of life. There are a wide variety of
We all want to work in places where we feel at our best. From an employers’ viewpoint, people who feel at their best can perform at their best.Everyone we encounter can impact our sense of
I’m often asked if there’s any direct relationship between emotional intelligence and the ability to innovate.There are several ways EI connects with creativity. One reason is that
Leaders today are beset by overwhelming demands – scheduled every 15 minutes through the day, with an incoming barrage of messages via phone, email, texts, and knocks on the door. Who has time
Many people today are asked to improve performance at work with fewer resources and tighter deadlines, all while dealing with equally stressed co-workers and clients. This combination leads to employee burnout and harms organizations.
The stress and strain of constantly being connected can sometimes take your life -- and your well-being -- off course. GPS For The Soul can help you find your way back to balance.
Performance reviews are the HR ritual that everyone dreads.Brain science shows that positive or negative, the way in which that review gets delivered can be a boon or a curse. If a boss gives even a
All of us can recall two kinds of bosses they’ve known: one they loved to work for, and one they couldn’t wait to escape. The best bosses are people who are trustworthy, empathetic and
Brain studies on creativity reveal what goes on at that "Aha!" moment when we get a sudden insight. If you measure EEG brain waves during a creative moment, it turns out there is very high
The Harbus: What do Steve Jobs, Ray Dalio, Bill George, Marc Beinoff and Phil Jackson have in common? They are visionaries, have been known to lead and inspire