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Having worked in one of many of those awful call centers, I know that these 'integrated voice response units' REALLY are designed to do all they can to NOT get you to a person. They spend SO much money and hire high-priced consultants to design their IVRU's just... more
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Phone Numbers, Shortcuts &Customer Service Tips -...
Need to call a company? Want to talk to a real, live, breathing human being but are resigned to the fact that this is relegated to "fantasy" status in today's digital world? Well, this site helps you avoid encountering the following scenario: ... more
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Not Always Right | Funny & Stupid Customer Quotes...
24 reviews • notalwaysright.com
Customer: "So you're sure you don't have any small hot dogs?" Employee: "Yes." Customer: (Points to hot dog grill further down the counter) "Well what about those ones over there then??" Employee: "No, they're just... more
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How to Complain
47 reviews • howtocomplain.com
From the page: "This service is FREE and independent, empowering you to get results: How often have you intended to complain about something but never got around to it? Well now you can easily and effectively: Learn about your rights and where to get advice and help. ... more
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Not Always Right | Funny & Stupid Customer Quotes...
32 reviews • notalwaysright.com
My grandmother does this with her electric and gas bills. She uses it like a little savings account and gets all excited when the rebates come like it's free money or something.
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Sony: Dust Voids PS3 Warranty
You know why Sony and Microsoft get away with making shitty consoles? BECAUSE YOU ALL BUY THEM. OVER AND OVER. I wouldn't touch a PS3, as I've went through six playstation 2s and if they hadn't all been replaced under the ONE-YEAR warranty I bought, I... more
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Why Small Companies Are Better at Customer Service -...
1 review • harvardbusiness.org
Really to the point. Employees of large companies are usually too tie up complying with standard procedures and forgot being human any more.
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